Judge orders AT&T to pay $850 to customer with “throttled” iPhone

A few months ago I wrote about why iPhone owners with AT&T’s legacy “unlimited data” plan might find it advantageous to switch to a cheaper limited plan — or to a limited data plan that includes tethering.

Now there’s another reason for making the switch. Users who actually take advantage of the “unlimited data” plan have found their data transmission slowed to a crawl by AT&T, which doesn’t want people to take advantage of the plan they’ve purchased.

A California court has ruled that by throttling data transmission, AT&T failed to provide one customer with the service he was paying for. The court has ordered AT&T to reimburse Matt Spaccarelli $850.

The contract iPhone users agree to with AT&T specifically prohibits them from engaging in a class-action suit, so Spaccarelli went it alone, taking his complaint to small claims court.

For details on the case, and the reasoning the judge used in making his decision, see this article by AP technology writer Peter Svensson. It also compares AT&T’s “throttling” practices with the “gentler” ones at Verizon and T-Mobile — valuable information if you are choosing a plan.

Advertisements

About Karen Anderson

To paraphrase Mark Morris, "I'm a writer; I write!"
This entry was posted in iPhone (General) and tagged , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s